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SCORE Customer Service Library

The SC Lowcountry SCORE workshop library includes workshop content and handouts from SCORE workshops.

Growing Your Business Workshop Series

Growing Your Business
Successfully growing your business in turbulent times is the introduction to our "Grow Your Business" workshop series. This initial workshop discusses the major issues facing a small business in today's economic environment. The workshop follows on with seminars on business planning, marketing and sales, employee relations, customer service, and financial management.

Business Planning
Staying the course, the importance of a sound business plan is the focus of this workshop. This seminar stresses the value of effective business planning, how to develp a business plan, and how to use. It also shows you how to present your business plan and how use it as a road map to run your business.

Marketing and Sales
Marketing and sales; effectively promoting your business is the focus of this workshop. It will show you what a marketing plan is and how to develop it. It will help you understand how to monitor, and use your marketing plan This workshop seminar will also outline how to gennerate leads and sell your products or services.

Customer Service Workshop
Grow your business with outstanding products supported by excellent customer service. This business workshop covers the basic elements of great customer service. It outlines how you can retain your customers with great customer service.

Financial Management
Making the most of your resources with effective financial management is the focus of this workshop. You will learn how to use these financial tools to manage your business. It will help you understand how to use financial controls in your business.

Employee Relations Workshop
The keys to growing a competitive staff are to hire smartly, pay your staff competitively, and treat them fairly. This SCORE workshop shows you how to find, hire, and retain your employees.

Growing Your Busines With Social Network Marketing

Social Media Revolution
Drive more traffic to your business website through social media. It's a direct source of website traffic when social media is used correctly.

SCORE - Counselors To Small Business

SC Lowcountry SCORE offers free business advice for new or existing businesses located in the Beaufort, Bluffton, Hilton Head Island, SC and surrounding areas.

SCORE Beaufort offers free business advice for new or existing businesses located in the Beaufort, SC and surrounding areas.

SCORE National Association offers free online and face-to-face business counseling, mentoring, and training. Business help and advice is available for small businesses just starting or for existing businesses.

SCORE Small Business Success is a blog. We discuss critical business issues and their solutions in this blog.

Small Business Administration

Small Business Administration (SBA) offers programs and services to help small businesses grow and succeed.

Chamber of Commerce

Hilton Head Island/Bluffton Chamber of Commerce offers programs and services to promote small businesses located on Hilton Head Island, in Bluffton, and on Daufauskie Island, SC.

Beaufort Regional Chamber of Commerce promotes Beaufort, Port Royal, and Sea Islands, SC.

US Chamber of Commerce is the world's largest business federation representing the interests of more than 3 million businesses. More than 96% of U.S. Chamber members are small businesses with 100 employees or fewer.

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SC LowCountry SCORE, PO Box 5647, Hilton Head Island, SC 29928-2506
Hilton Head: 843-785-7107        Bluffton: 843-785-7107        Beaufort: 843-470-0800